As part of the retail user experience group at Best Buy, I took part in many internal solutions for the systems customers and sales associates used daily. During the Lease To Own project, I was apart of the research, user experience, and the design process. From the research we collected from multiple stores and customers, myself and the lead ux manager came up with a flow that made the process easier to understand but still followed important legal guidelines. I then created designs for tablet, point of sale, and signature pad devices that were ready for development based on the established brand. The research team often needed icons or imagery for finding reports which I illustrated as well.
Multiple Device Designs, User Flows, Spec Documentation